Shipping & Returns
Shipping rate for products:
Parcel Standard Delivery: free
Parcel Express Delivery: 15 CHF
Parcel Post International: 25 CHF
Please contact us at firstname.lastname@example.org before returning any products.
Once you have received our confirmation to return your order, you can send it back. Your order will need to arrive back within 14 days of receipt.
We recommend returning your parcel using “track and trace”, allowing you to trace your parcel and preventing possible disputes between sender and receiver. Costs and risks of returned or exchanged articles are with the customer. After receiving your returned article we will refund the purchase price into your bank account within 14 days.