Terms and Conditions

 

GENERAL INFORMATION
This page contains the terms and conditions for using the lauramargna.com website. By placing an order with us, you are agreeing to accept these terms and conditions. We therefore advise you to read these terms and conditions carefully. If you do not agree to these terms and conditions, you must/should refrain from using lauramargna.com. If you have any questions concerning our terms and conditions, you can contact us at:
info@lauramargna.com 

DEFINITIONS    
Laura Margna GmbH, Schlossbergstrasse 43, 8820 Wädenswil, Switzerland (referred to as "the seller", "we" or "us") provides the lauramargna.com Website (collectively, the "Website"), subject to your compliance with all the terms, conditions and notices contained or referenced herein (the "Agreement"). 

YOUR OBLIGATIONS AND REPRESENTATIONS
Your contract for purchases made through lauramargna.com is with Laura Margna GmbH. By placing an order at lauramargna.com, you warrant that you are at least eighteen years old and accept these terms and conditions which shall apply to all orders placed at lauramargna.com for the sale and supply of any products. All goods ordered by you are for private use only. Use lauramargna.com in accordance with the laws of Switzerland. None of these terms and conditions affect your statutory rights. 

ORDER
When placing an order, you agree that any and all information given is accurate and complete. You shall provide all the necessary address details for the Agreement to be successfully concluded. To place an order, you first have to choose a product, select the desired variant and quantity and add the product(s) to the cart by using the appropriate button. You can then definitively place an order by clicking on the "Confirm order" button on the checkout page. 
After placing an order, you will receive an order confirmation via email. This message is a confirmation, that you offer to purchase the specified goods from lauramargna.com and will detail the product(s) ordered, cost and your shipping address. You must check if all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect. 
Laura Margna GmbH will be entitled to reject the order placed by you in the following cases, among others:
-If the information that you have filled in is incorrect and/or incomplete, or if we are reasonably entitled to doubt whether that is the case. 
-If your payment is not received within the agreed term. 
-If the total value of the order is above 1500.- CHF. 
-If you breach any of our terms and conditions. 
-If you have already failed to comply with your payment obligations towards Laura Margna GmbH in the past. 
-If you have failed to accept and/or collect orders that you placed with Laura Margna GmbH in the past. 
-If the delivery address desired is not located in Switzerland.
-If there is an obvious mistake, for example in the prices indicated on the Website. 
We will notify you as quickly as possible if an order is not accepted. The Agreement and these General Terms and Conditions constitute the entire Agreement between you and Laura Margna GmbH with respect to the use of the Website and the placement and execution of an order.


DELIVERY
After the Agreement has been concluded, we will send the goods as quickly as possible to the address indicated by you in your order. Shipment will be made using a carrier designated by us. Expected delivery time is seven working days from the day after posting, for Switzerland. The maximum term of the contract should not exceed 30 days from the date of conclusion of the Agreement. 
The goods will be dispatched after we receive your payment from your selected payment system.
If your delivery address is located outside of Switzerland, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary widely from country to country. We recommend that you contact your local customs office for further information. Please note that international shipments may be subject to cross-border inspections by customs authorities. 
We will deliver the goods in accordance with agreed delivery dates to every extent possible. However, you acknowledge that the delivery dates are based on the circumstances of which you are aware at the time at which the order is placed. 
We will not be liable to you for any delay in the delivery of the products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control. 
Upon receiving the delivery, you should carefully check the contents of the shipment and the condition of the goods ordered. In case of noticing any damage, you should immediately contact us at info@lauramargna.com

PRICE AND PAYMENT
The prices indicated on lauramargna.com are quoted in Swiss Francs. All prices are gross prices and are exclusive of shipping costs. The shipping costs will be charged separately in respect of each order. The total purchase price due will be indicated when the order is placed and confirmed. 
Laura Margna GmbH reserves the right to change the prices of the goods indicated on the Website from time to time without any notice being required. The prices indicated at the time at which the order is placed will be deemed to be the prices that form part of the Agreement. 
We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply to Laura Margna products are those stated on the lauramargna.com Website. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party.
Payment may be made using the methods indicated on the Website and must be made before the goods will be delivered. 
In the event that you exceed the term for payment you will be in default by operation of law, and we will be entitled to charge statutory interest on the outstanding amount as from the due date. 

RETURNS
Please contact us at info@lauramargna.com before returning any products. 
You will be entitled to return the good that has been delivered within fourteen days after the good has been received, provided that the good is undamaged and in the original and undamaged packaging with the original tags included. 
Any costs made for returning the goods will be for your account. Make sure to include contact information with the return and, if possible, please provide us with a tracking number. 
If you wish to exchange the good for another good you will have to place a new order on the Website. 
If a returned item is shipped internationally, please clearly mark the package RETURNED GOODS to avoid any customs charges. We are not responsible for any return customs charges made. 
A reimbursement will be sent to your account within a maximum of fourteen days from the date of the receipt of the goods by us. If payment was made using a credit card, the refund will be made to the same card. 

We reserve the right to refuse to accept the return if the return was made after the allowed time or the goods were in some way deficient. 
For packages that are not cashed at your post office within fourteen days, we reserve the right to charge you a handling fee to cover return shipping and freight companies. 

COMPLAINTS
Our contact details can be found by clicking on the 'Contact' button on the Website. 
You will be obliged to inspect the good when it has been delivered and notify us immediately if there should be any visible defects or if you have other complaints regarding the performance of the Agreement. Such complaints must be submitted in writing and must be fully and clearly substantiated. 
We will respond to any complaints that we receive within a term of fourteen days after receipt. We will notify you within a term of fourteen days in the event that it is foreseeable that the complaint will require a longer term to be processed, stating the term within which the buyer can expect to receive an answer. 
We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as internet browsers, monitor color contrasts etc. we cannot be held responsible or liable for any differences in color between the image and the actual product.
You acknowledge that minor deviations, deviates that are generally considered acceptable and deviations that cannot be avoided or that are difficult to avoid in respect of the quality, size, color, finishing, etc. of the goods do not constitute a well-founded reason to submit a complaint. Such complaints, and complaints regarding the fact that certain articles have been taken out of the product range, are not well-founded. We will not be liable for any damage that you sustain as a result of such complaints. 

INTELLECTUAL PROPERTY RIGHTS
Any and all marks, product names, logos, models and designs (referred to below as the ‘IP Rights’) that are depicted on or affixed to the products or otherwise related to the products are the property of Laura Margna GmbH or one or more of its group companies. You acknowledge Laura Margna GmbH’s proprietary rights in respect of the IP Rights and will refrain from using the IP Rights in any way, and you will refrain from any conduct that could harm or otherwise negatively affect the IP Rights.
We refer to the disclaimer with regard to the intellectual property rights in respect of the Website.

PERSONAL INFORMATION
All personal information you provide us with or that we obtain will be handled by Laura Margna GmbH as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. 
We will not pass your personal information or credit card details to any third party without your permission. 

COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps to analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.
Overall, cookies help us to provide you with a better Website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer to do so. This may prevent you from taking full advantage of the Website.
Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other Website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Website in question.

GUARANTEE AND LIABILITY
Laura Margna GmbH is not liable for any indirect, additional or consequential damage, of any kind whatsoever, that you sustain in connection with the Agreement. Under no circumstances will any direct damage, for which we are legally liable towards you, exceed the purchase price. This provision is not intended to exclude our liability in the event of bodily injury or death.

We refer to the disclaimer with regard to its liability in respect of the Website and the use of the Website.

AMENDMENT TO THE GENERAL TERMS AND CONDITIONS
We will be entitled to amend these General Terms and Conditions from time to time. The most recent version of the General Terms and Conditions will be placed on the Website. You must always consult these General Terms and Conditions before using the Website. If you are unable to consult the General Terms and Conditions via the Internet, we will send you a copy of the most recent version of the General Terms and Conditions by email.

INVALID PROVISIONS
In the event that any provision contained in these Terms and Conditions is invalid: The remaining provisions contained in these Terms and Conditions will nonetheless remain in effect; and the invalid provision will have to be interpreted as, or converted into, a valid provision having the same purport to every extent possible.

WEBSITE
The Website and its entire contents, features and functionality are owned by Laura Margna GmbH and are for personal and non-commercial use only. We reserve the right to withdraw or amend the Website, and any service or material that we provide on the Website, in our sole discretion and without notice to you. 
Laura Margna GmbH makes reasonable efforts to ensure that the information on the Website is accurate and up-to-date. However, we do not guarantee that the information is complete and correct.
We have taken every measure to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers. Use of the Website and the information is at your own risk. Laura Margna GmbH does not warrant the operability, accuracy, reliability, completeness, timeliness of the Website nor the uninterrupted, timely, secure or error-free operation of the Website. Use of the Website is at your own risk. Laura Margna GmbH does not guarantee that the Website, the servers or electronic communication is free of viruses or other harmful material.

APPLICABLE LAW
The legal relationships to which these general conditions apply shall be governed by and construed in accordance with the laws of Switzerland.